Increase visibility of order delivery status/OTD
- We aim to improve our reporting and communication of product delivery information in order to keep our customers fully informed of their order status at all times
Increase Value Proposition Awareness
- We will share more information about the Rubix Value Proposition and what that means for our customers – including the Rubix Solution model and our full product and value added services offering
Increase ability of customers to find what they are looking for (digital)
- We will carry out a range of data enhancement initiatives to ensure enrichment for all webshop products, as well as improving the ‘findability’ of our products and services online and thus improving the customer experience
Country spcific promises
- We aim to offer more opportunities for customers to share their thoughts, feedback and suggestions with us to ensure our improvement is continuous
Have any suggestions?
We’d love to hear your thoughts on how we can improve our services
